//www.derschiller.com/loyal-customers-profitable-business/?utm_source=rss&utm_medium=rss&utm_campaign=loyal-customers-profitable-business discover marketing best practices, learn how to get the most out of your campaigns and read the latest news about fivestars. thu, 10 dec 2015 02:07:03 +0000 hourly 1 https://wordpress.org/?v=6.6.1 //www.derschiller.com/loyal-customers-profitable-business/comment-page-1/#comment-122 thu, 25 apr 2013 14:38:31 +0000 //www.derschiller.com/?p=1685#comment-122 aside from acquiring and retaining a customer is the “cost” of someone no longer patronizing your business and you not having any way to reach out to them to address their potential concerns. it is likely that a dissatisfied customer is going to equally utilize “word of mouth” advertising in a detrimental way for your business. reaching out and addressing a customers concerns can make them an even more loyal customer!

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