do you want engaged employees that help customers, take pride in your store and improve sales...
5 ways to keep customers for life
15% of a business's most loyal customers account for 55-70% of the business's total sales. learn...
how to create and implement a return policy that keeps customers happy
a return policy can impact your sales, so use these tips to create a policy that’s fair and keeps...
5 kinds of irritating customers and how to deal with them appropriately
no matter what kind of business you own, you’re apt to run into some difficult or irritating...
the cost of poor customer service, and how to fix it
how would you rate your customer service? the majority of business owners, 80%, in fact, believe...
4 things lacking in your customer service training
how do you train your employees to handle customer service? since 70% of the buying...
personalized customer service is powerful! here are 9 ways to offer it
great customer service plays a vital role in retaining customers and maintaining financial success...
4 ways to improve customer service through social media
every business strives to offer great customer service, but consumers are becoming increasingly...
3 ways to motivate customers to give feedback
are you looking for customer feedback, but aren’t getting many responses? it’s a common problem...
4 things you’re doing to scare customers away
as products, price, and location becomes even more competitive in today’s marketplace, the...