while covid-19 has disrupted many companies, some small businesses have creatively changed their...
5 tips on setting up donations for your local business during the coronavirus
these are perilous times for small businesses, their owners, and employees. in recent weeks, nearly...
what is customer retention? what every business should know
ever googled “customer retention definition” just to figure out what the term is even...
restaurant marketing strategies: 8 online examples you’ll want to steal from
everyone eats out. in fact, more and more consumers are going to their local restaurant for a bite...
4 ways to use your loyalty program to build relationships
loyalty programs are great at retaining customers, but they also provide great opportunities to...
what drives customer satisfaction? hint: it’s not just customer service
customer service does impact customer satisfaction, but it's not the only factor. learn five things...
27 statistics that prove repeat business is where it’s at
check out this impressive list of statistics that proves repeat business is important for any...
5 ways to keep customers for life
15% of a business's most loyal customers account for 55-70% of the business's total sales. learn...
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learn how to double customer visits with facebook’s former global head of small business marketing [video]
as a small business owner, your time and resources are spread thin. yet, taking the time to...
how to make the shopping experience more personal for customers
brick-and-mortar retailers face a lot of competition these days, especially with the explosion of...