as we say goodbye to 2016, here are the top 50 most popular small business marketing and customer...
5 ways to keep customers for life
15% of a business's most loyal customers account for 55-70% of the business's total sales. learn...
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how to build lasting customer relationships with your pos + loyalty [video]
how do you get customers to come back to your small business more often and spend more when they...
want to offer better customer service & retain more customers? here’s how to boost employee morale
your employees are on the front lines of your business. the customer service that they provide can...
4 things you need to prep now for the holiday marketing season
september is the perfect time to start prepping for the influx of holiday business. last year...
how to make the shopping experience more personal for customers
brick-and-mortar retailers face a lot of competition these days, especially with the explosion of...
9 eye-opening stats explain why you should treat loyal customers like royalty
as a business owner, there’s nothing better than seeing the same faces in your store again and...
4 steps to build your small business’s brand loyalty
brand loyalty is like any other relationship; it’s built on interactions, trust and time. it’s...
are customers happy with your rewards program? 4 ways to find out!
customers are clamoring for rewards programs. research shows 87 percent of shoppers want brands to...
how to use your rewards program to increase appointments
when you think about loyalty and rewards programs, you probably think of big retailers like best...