//www.derschiller.com/best-kept-secrets-customers-coming/?utm_source=rss&utm_medium=rss&utm_campaign=best-kept-secrets-customers-coming discover marketing best practices, learn how to get the most out of your campaigns and read the latest news about fivestars. wed, 09 dec 2015 22:44:09 +0000 hourly 1 https://wordpress.org/?v=6.6.1 //www.derschiller.com/best-kept-secrets-customers-coming/comment-page-1/#comment-2726 fri, 27 jun 2014 14:53:30 +0000 //www.derschiller.com/?p=2886#comment-2726 “stellar customer service” is absolutely number 1. you can offer deals and coupons as often as the next company, but it doesn’t guarantee loyalty. it just encourages purchases from people that are bargain hunting. the overall experience, including interactions with employees, is what keeps people loyal.

]]> //www.derschiller.com/best-kept-secrets-customers-coming/comment-page-1/#comment-2221 fri, 23 may 2014 20:18:58 +0000 //www.derschiller.com/?p=2886#comment-2221 we’ve found it very difficult to have engaging relationships with our customers simply because they are far too busy to engage with this on our social media sites “chat” with us over the phone or via e-mail. there are a few exceptions, of course, but unless yours is the type of business where you work one-on-one with a customer. it’s really hard to have much of a relationship with them.

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