comments on: about us - 卡塔尔vs厄瓜多尔预测

by: jeffdoka

fri, 21 dec 2012 00:56:00 +0000

in reply to luiz.

luiz,

i don’t know if someone has replied to your comment yet, but i wanted to give you my perspective on your question. there are a few reasons we don’t use a plug and play device:

1.) the more devices you have the more confusing a program becomes — if you throw a curve ball to your customers, they don’t use the program. our goal is to keep it as simple as tapping a card with more features than ipads can support. i think that’s pretty cool — more for less? done!

2.) cost — external devices cost money. any added costs we have as a program we need to compensate–ie charging the merchants more money. our goal in starting fivestars was to provide merchants a fortune 500 system at a reasonable price and one of the ways we do this is through limiting our costs.

3.) integration and customer service — by having a cashier facing program we can help our merchants provide a higher level of service to their customers (ie identifying them by name, knowing if they are a vip, etc.) also by running on the point of sale system we can potentially run a more in-depth integration than either belly or spot-on can with only a stand alone device.

i hope this answers your question. let me know if you have any other thoughts or comments and i’d be happy to answer them.

thanks,
jeff

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by: luiz

mon, 19 nov 2012 18:00:21 +0000

hello,
i love the integration you have with thepos to capture the customers transaction information and giving the merchant the opportunity to know who their customers are. i have an intriguing question for you, why not plug a device on the merchant to capture a more interactive activity just like belly or spot on?
are you going to stablish a presence in nyc?

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by: gracie binder

fri, 05 oct 2012 01:31:13 +0000

lynne. you can pick up a card at any of our participating locations. ]]>

by: lynne

thu, 04 oct 2012 17:27:04 +0000

well it seems i missed out on a job with you , but also do not have any idea how to get one of your cards

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by: gracie binder

thu, 20 sep 2012 04:01:45 +0000

in reply to paul pichardo.

thanks for your thoughts, paul!
we will definitely launch mobile integration soon. in the startup world, timing and proper execution is everything. also, we want to build it a bit differently, using technology that will make an app even easier to use! we’ll be sure to keep you posted. in the meantime, we’re working on training initiatives aimed at getting more employees to prompt customers to use their card (or phone number). even though you might only remember to use your card every 2 out of 5 visits, that’s still way more frequently than the average numbers we’re seeing with mobile loyalty apps. hope this was at least a little helpful and thanks again for sharing!

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by: paul pichardo

wed, 19 sep 2012 18:18:29 +0000

i read your post about mobile apps, but hope you will investigate and consider releasing a card for the ios6 passbook app.

currently, i’m using the five stars card only about 2 in 5 visits because either the vendor doesn’t mention it or i forget to point it out. passbook is going to be popular, particular with apple driving adoption and as a built in app, you’ll find many iphone users ready to participate.

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by: gracie binder

fri, 17 aug 2012 03:45:43 +0000

in reply to lynne.

please contact jobs@fivestarscard.com

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