for local small to medium-sized businesses, fivestars offers a ton of great benefits (automatic messaging to customers based on their spending habits, sending trackable promotions to customers easily redeemable on the pos, etc), but what about the customers? well, not only are they getting exclusive specials from the local businesses they frequent, but they also get rid of the wallet cluttering stash of rewards punchcards and loyalty cards.
in this nbc 5 chicago feature, charlie wojciechowski chats with a couple of our local chicago loyalty consultants, craig brown and chris chang, who explain what fivestars is, how customers can get rewards with just their phone number (without the hassle of card holding), and how owners of these local small businesses are able to use the customers’ visit data to deliver customers the specials and promotions that they want, how and when they want them.
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