infographic: why is customer loyalty important?

we here at fivestars are very familiar with just how important customer loyalty is, but don’t take it from us – take it from the national business research institute! in their infographic you will learn about the concept of “same-store sales” and discover some surprising statistics (a whopping 85% of loyalty program members never hear a single word from their programs after signing up).

nbri-customer-loyalty-infographic

tracy gao
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tracy gao

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